Customer Complaint for Brazil

A well-structured complaints management that will enable our customers to proactively address issues and challenges, improve the customer experience and gain valuable insights to continually optimize products and processes.

Please observe the following process for complaints/warranty claims for Hengst Indústria de Filtros Ltda do Brasil.

  1. Please fill out the Form completely.
  2. If you want to add pictures or videos, please use the following e-mail address: 
  3. When using mobile devices, please scan the QR code.
  4. Our quality management will check your complaint and provide you with initial feedback within 30 days.

If you require more information or have any questions, please contact us via the email above. We will be happy to help you.

Contact us

Hengst SE
Nienkamp 55-85
48147 Münster
© 2024 Hengst SE

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purifying our planet

Our vision

We make the planet a purer place with our products. We also take this journey as cleanly as possible.


We develop the filtration solutions of the future. For our customers and for society.


Our focus is on energy efficiency. This protects the environment and saves costs.